Effective Date: October 5, 2026

Simon Information Technology Inc. (“Simon IT,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website, communicate with us, request technical support, or use our services.

 

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name

• Business or company name

• Mailing or business address

• Email address

• Telephone or mobile phone number

• Information submitted through our website contact forms

• Information provided when requesting technical support or services

• Communications between you and Simon IT

• Information reasonably necessary to provide, maintain, troubleshoot, or support our services

We may also automatically collect limited technical information when you visit our website, such as IP address, browser type, device information, referring pages, and website usage information.

 

How We Use Your Information

Simon IT may use information we collect to:

• Provide IT services, technical support, and customer service

• Respond to inquiries and support requests

• Communicate regarding service appointments, support tickets, troubleshooting, maintenance, and service status

• Communicate regarding your existing business relationship with Simon IT

• Operate, maintain, secure, and improve our website and services

• Maintain business and customer records

• Prevent fraud, abuse, and security incidents

• Comply with applicable legal and regulatory requirements

 

SMS/Text Messaging

Customers may choose to receive SMS/text messages from Simon IT regarding IT support requests, service appointments, troubleshooting, ticket updates, service status updates, account-related communications, and other service-related matters.

By opting in to receive SMS messages from Simon IT, you consent to receive text messages at the mobile number you provide.

Message frequency varies. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to a message from Simon IT. You may reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchasing goods or services from Simon IT.

 

SMS Privacy

Mobile phone numbers, SMS opt-in information, and SMS consent information will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

We may disclose information to service providers that assist us in delivering SMS communications and operating our communications systems, but only as reasonably necessary to provide those services on our behalf.

SMS opt-in consent and associated mobile information will not be shared with third parties for their own marketing purposes.

 

How We Share Information

Simon IT does not sell your personal information.

We may disclose personal information when reasonably necessary to:

• Service providers and vendors that perform services on our behalf

• Technology, hosting, telecommunications, security, and other infrastructure providers

• Professional advisers such as accountants, attorneys, or insurers

• Government agencies, regulators, courts, or law enforcement when required by law

• Protect the rights, property, security, or safety of Simon IT, our customers, or others

• Facilitate a merger, acquisition, restructuring, financing, or sale of some or all of our business or assets

Service providers receiving information from Simon IT are expected to use the information only for the purposes for which it was provided, subject to applicable agreements and law.

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Cookies and Website Technologies

Our website may use cookies and similar technologies to operate the website, understand website usage, improve functionality, and maintain security.

Your browser may allow you to block or delete cookies. Certain portions of the website may not function properly if cookies are disabled.

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Data Security

Simon IT uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no internet transmission, electronic communication, or information storage system can be guaranteed to be completely secure.

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Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business records, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.

Retention periods may vary depending on the nature of the information and the services provided.

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Third-Party Services and Links

Our website or communications may contain links to third-party websites, applications, or services.

Simon IT is not responsible for the privacy practices, security, or content of third-party services. We encourage you to review the privacy policies of those providers before providing personal information.

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Your Privacy Choices

You may contact Simon IT to request that we update or correct personal information we maintain about you.

You may unsubscribe from SMS communications at any time by replying STOP.

You may also contact us regarding questions or concerns about how your personal information is handled.

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Children's Privacy

Simon IT's services are intended for businesses and adults and are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 through our website.

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Changes to This Privacy Policy

Simon IT may update this Privacy Policy periodically to reflect changes to our services, business practices, technology, or applicable requirements.

When changes are made, the updated policy will be posted on this page and the Effective Date will be revised.

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Contact Us

If you have questions about this Privacy Policy or Simon IT's privacy practices, please contact:

Simon Information Technology Inc.
1245 NW 38th Place
Cape Coral, FL 33993

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Phone: 727-263-2950
Email: info@simonitinc.com
Website: www.simonitinc.com